Real Estate Education
Smart Home in an Ostrom Home
So maybe you’re new to all the “smart-home” technology. Perhaps it scares or overwhelms you? Welcome to the club, the Ostroms are right there with you … Yes, we’re in California, and sometimes we see a few things sooner than most in seller homes, but let me tell you folks … there’s a good chance your clients know more about smart-home technology, so let’s get you on a quick start on the Smart-Home highway.
Smart-home items are showing up in homes for sale, and if they haven’t yet in your area, I promise you many of your clients are quietly adding these gadgets to the place they call home, even if you’re not seeing these homes on the market. There’s a lot of information out there, so we’re going to do our best to lay down in a blog post (or two) … how to get smart-home savvy in your house *cue some Miami #GenBlue Memories* with a few tips from us and our buddies.
Pro-tip: before beginning in the adventure of “smart-home” makeovers, and putting a ton of money into a system, be sure your internet is up to speed and working fast enough to support a smart-home network. CNet has a great article to help check your home system and connectivity.
When it came to our house just last year, the only smart home device we had in our house, was a Chrome Melody speaker lightbulb in our bathroom … and we thoroughly enjoy having it. The app for this bluetooth lightbulb speaker is of little use to us (in fact I don’t even have it on my phone). I just sync via “bluetooth” on my phone – it’s nice to have a speaker for our iPhones in our bathroom (and it drowns out our awful voices when we sing in the shower #realtalk).
- Pro-note: I am starting to notice the failure of many apps for smart home devices, is that they’re buggy and not user friendly in navigation. but let’s be real, it’s the only thing cool in this bathroom … goody gravy, check out those awful 80s lightbulbs behind me, *bless our own hearts.*
So after I got back from “CES” (Consumer Electronics Show) with the Coldwell Banker crew and my good buddy, Roy Powell (see his thoughts on Smart Homes here) … I came back to my home in Roseville, with a smart-home fire in my heart and was ready to make the plunge into learning more about Smart-Home tools and slowly start adding items to our home system.
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So we started out with Amazon’s Alexa (which we had bought for ourselves at Christmas, but we hadn’t done more than plug in Alexa and listen to music).
- Pro-Tip with Alexa: “Go in the Amazon Alexa App” and play around. See what you can “sync” up with other devices so you can fully utilize all of the skills for maximum enjoyment. She can do SO much – I lurve her.
- Pro-tip with Alexa: If you have Amazon Prime, have fun with the music,
- Pro-tip with Alexa: With your iphone, if you want to just play your music on Alexa from your phone, go to “settings,” then to your “bluetooth,” and then select your Amazon component (in our case, it’s “Echo”)
- Pro-tip with Alexa: Be sure to go into the app and play around the “Smart Home” option in the drop-down menu (see above) and “Skills” to really maximize the fun and usefulness of Alexa.
Our next piece we added was the “Ring” doorbell. I know there are a few options out there, so I encourage you to check for yourself, what’s the right tier of coverage for you, whether standard or pro works better for you … I have a close friend, Denise who loves her “Skybell.”
- Pro-tip 1. I would also encourage for you to see what angles work for you before installing, particularly if you get direct sunlight to your doorbell. In this case, I’m just lucky that the T-Rex was a friendly one.
- Pro-tip 2. Also for installing power by using an existing doorbell so it can utilize your current “chime/bell” noise in place, be sure to read the warnings about the power being off, so you don’t fry your system. Otherwise, you’ll be like us, and being forced to buy a supplementary piece called the “Ring ‘Chime’” … which we have and we have it set for cuing any motion or someone physically pressing the door bell button. It’s SUPER cool all the variations you can do from the Ring app on your phone for “motion detected” and separate chimes for “door bell” rings.
- Pro-tip 3. Great for knowing when packages arrive at your doorstep.
- Homeowner tip / or nightmare (no judgement) for the Ring Doorbell: “Our kids use the Ring doorbell to call us, and it’s a tool for communication since it’s a two-way microphone.
- Homeowner tip: “If you have the ‘Chime’ plug-in as your way of hearing the doorbell ring, you can go into the app on your phone and change “motion” notifications and “doorbell” rings as separate sounds (there’s even a ‘dog bark’ option – great for say folks like us, that have chihuahuas, that are probably more like cats, than dogs)
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Okay, the next piece, is easily my favorite addition to the home, the Schlage Connect deadbolt … We have three kids, our lives are busy, and we’re REALTORs, our lives are always at a fast pace. This has been the best solution for us … now, there are SO many options for keypad entry, but we went with the highest tier option, because security is important to us (and I feel it should be for everyone when it comes to property access). This one is fingerprint resistant, ANSI Grade 1 (whatever that means), and it will cue me if someone tampers with our lock. But paired up with my “ring” doorbell, I’ll have an image of anyone that should NOT be on our porch. We bought the “Schlage Sense” and we stayed within our “oil rubbed bronze look” of metals we have in the house (yes, this stuff matters) and we already had “Schlage” keys in our house, so we decided to stay with the same key system we had currently in place. We used to do a lot of rekeys so you might as well stick with whatever “key” group you’re already using in your home. We opted to ONLY do the keypad.
- Pro-tip: 1. Pay your trusted locksmith to help install or just kick down for the professional installation on this one. You want the auto-lock option moving smoothly and clean. Unless you’re a superhuman tech savvy person. If I wasn’t tech-savvy, I would have paid the Amazon technician to install. In our case, we had our locksmith install the key pad/deadbolt.
- Pro-tip: 2. You’ll need to involve a locksmith if you buy online or if you know how to get the deadbolt keyed to your system.
- Pro-tip: 3. Stay with the brand of keys you already have in the home (whether Kwikset or Schlage) – so to stay on the same system, work with what you have … or talk to a locksmith before kicking down the big bucks
- Pro-tip: 4. The app is a bit rough … get a bridge piece that offers an app to house all your smart home pieces (see below)
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Okay, we also have a “smart hub” with is Z-Wave compatible (for our deadbolt and some other pieces you may purchase). Don’t let this jargon frighten or deter you – focus my friend, you got this … now I have a few buddies that preferred hub pieces to connect a few of their smarthome pieces, but I got this for free when we bought some Samsung appliances, and we have been happy with this little tool, but I can also see why it has a poor rating. End of story, it does the job and I can use this tool to lock my home off-site, I have Samsung smart outlets.
There’s not much to state, but because we have this component, Alexa will interact with our deadbolt (we set up actively in the Amazon Alexa app the SmartThings connection).
- Pro-tip: 1. There is rarely a passive / automatic set-up in connecting devices to “talk to one another” (example having Alexa “lock the front door” as a taught skill), so you’ll need to play around in the apps, to see how to sync different pieces. It’s not hard, but you do have to have a wee-bit of determination. See some of my screen grabs throughout this post – and hopefully that will give you a leg-up on knowing what to look for …
- Pro-tip: 2. If you have a deadbolt or pieces that have a “Z-Wave” based smart home piece (Z-Wave is a wireless radio frequency technology that lets devices talk to one another in a connected environment – and Z-Wave is stated to be one of the more secure routes of communication).
So what’s on our wish list for next pieces: we’re going to tackle the thermostat (Nest or Ecobee) and maybe some interior cameras in the house (most likely Nest, if we go that route).
Update (5/5/17)
We have added a Honeywell Thermostat to our repetoire of Smart Tools and we had a pro install (you should do the same, if you don’t know what you’re doing – and particularly if you need a “C” wire installed – which we did). I’ll be adding more about our addition here shortly – but I’m SO happy with our choice.
Links to items I addressed in the video and post:
- Schlage Smart Sense Padlock (there are SO many options between dealers – kwikset, schlage, and more)
- Ring Door Bell – 1-way wi-fi camera + 2-way speaker
- Alexa (Amazon) – play music, control your smart home, get information, news, weather, and more using just your voice
- Samsung SmartThings: Hub / bridge (some devices, including some Z-wave using devices, will need a hub – there are many options out there); you can tie in water monitoring devices, alarms, switches, and much more.
- Chroma Melody Light Bluetooth Bulb: there are so many bluetooth lightbulb out there. Fun product, does have a cap on loudness, LED light, changes colors (I don’t use that), and has an app – I would encourage research.
Suggested Smart Home Components, from friends and other REALTORs:
Top Smart-Home Pieces our Clients and Agent friends have in their home (click the highlighted name to visit their site)
- Sonos – wireless music system + home theatre (I had no clue what it was either – so don’t sweat – thank you Mel, Michael, and Stacie)
- Skybell – door bell – 1-way wi-fi camera + 2-way speaker (thanks Denise)
- Google Wi-Fi (not a smart-home tool) but if you notice that your internet is fast, but your router needs a step-up in it’s game – I’m told Google Wi-Fi is amazing. (thank you Aaron)
- Google Home: Google’s Alexa
- Apple Kit: Hub (be mindful of what interacts and look for the “apple kit” logo to ensure compatiability)
- Nexia bridge (Z-Wave compatible) hub / bridge / Z-Wave repeater – home connect (thanks Amy)
- Life360 – from their website, “Life360 runs on your mobile device to allow you to view your family members on a map, communicate with them, and receive alerts when your loved ones arrive at home, school or work.”
- Piper – works with Life360 and is a home security system
- Vivint.SmartHome – Total system set-up and integration with different components (thanks CB + Tami) – security, cameras, doorbell, garage, temperature regulation, and more.
- Simplisafe Alarm System – build your own customized alarm system with varying tiers of coverage, and no long-term contracts. (thanks Carol)
- Alarm.com – multi-use control and alarms system (thanks Ben)
- Foscam – IP cameras – great for rental properties to see the status off-site – IP Cams (and I saw the quality and it was amazing – even in snowy conditions – even the neighbor makes use of my friend’s camera to watch his property as well; and see how conditions at the property are as far as weather).
- Canary Cams – waterproof security system, indoor and exterior solutions for wifi cameras; including solutions in areas without wifi. Plus pet-monitoring (thanks Randy)
- August Locks – doorbell, locks, and a good solution for AirBnB (per their website) – (thanks Randy)
- Ecobee – thermostat with room sensors (thanks Randy)
- Nest – thermostat, cameras (indoor/outdoor), smoke + CO detector, and more (thanks Peggy, Jody, and everyone)
- Lutron systems + smart shades – Lutron has light systems, shades (I have seen on a property recently, and they’re amazing). (thanks Stephanie)
- Crafstman Smart Garage Opener – can be used as a way to provide home access, you know when the garage is up and when. Our friend has it with a keypad and enjoys it – just for knowing “in and out” traffic.
- Wemo Switch – turn on/off electronics off-site via wifi, and is compatible with most systems – including Android and Apple. ( thanks Randy + Jeremy)
- Phillips Hue – personal wireless lighting (thanks Randy)
- AlertLabs (monitoring system) – not sure if Canada support only** – water consumption, leak, and flood monitoring (thanks Melissa)
- Explore Coldwell Banker Smart Home Blog pieces – explore what already exists at your Coldwell Banker fingertips, re-blog and use the tools your awesome CB team has already produced.
- CNET – reviews of products and tools: a great place to compare products for smart home products and where to start your research, outside of the awesome Coldwell Banker blog.
CB Agents ONLY: If you watched the video and you’re interested in purchasing the Coldwell Banker “Smart Home Staging Kit” for clients or yourself at a discount:
- Affiliate CB – login into CB Exchange (and search “Smart Home Staging Kit)
- NRT offices login to NRT Gateway first, and go to CB Exchange (and search “Smart Home Staging Kit)
If you have any questions – hit us up, or if I typed something inaccurate here – correct me. We’re all here to learn and succeed and we hope you enjoy our research here.
Seller Strategies: The Importance of Home Showing Instructions
Seller Strategies:
the Importance of Home Showing Instructions
The more friction and challenges you create, to not allowing your home to be shown, can backfire on you and limit your “buyer-interested” audience.
Types of showing instructions:
Vacant with Lockbox
Call 1st Lockbox
Appointment with the Owner
Call Listing Agent
Call Listing Office
Appointment with Tenant
(there are many more, but these are some of the common ones)
SAFETY REMINDER: (Placer and Sacramento County) Never allow someone who states they’re an agent, into your home off the street or that drives up to your home. Force them to use the Metrolist lockbox, that way they’re proving their ability to access the home, when an agent “pings” or accesses the Metrolist iBox, it creates an electronic time stamp as the agent, accessing the home – all with their name, company, email, and cell number. If you’re in our area and you’re not using the Supra Lockbox – iBox BT LE – you probably picked the wrong listing agent. Joking / Not Joking. ~ When in doubt, call your listing agent.
See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
Great Homes: It is Not Just for the Humans
So I’m not sure if the funny “April Fool’s Joke” on REALTOR.com has inspired this post in the back of my mind,
… but my kids have actually taken a sample from the animal world, and made their animal’s “crib” … the envy of the animal world (in my parent, opinion). It made me think … and just like our company’s current theme, “Love where you live.” Do you LOVE where you live?’ If our living environment isn’t ideal. Stress can set in … we can act out, or we can even shut down. If it’s a long distance to the store, if we don’t have a vehicle or easy access to things around our home … it can pose challenges. It can affect us both in success in business, and in life … we’re not as social, and we stay to ourselves, we give up, if there’s no reason to come out of our shell.
With animals, the same stress can happen. If they need a bigger or better space … if they don’t get these things, things shut-down, they … can shut down. Depression can set in … Granted, this might be extreme commentary, but the area we live in, should be a place we love … and sometimes that’s where the magic in life can happen. Happiness CAN happen.
We started out with the typical “starter” guinea pig cage. It was a good starting place for us – and we didn’t know much about guinea pigs. My kids … after a year of extensive research on guinea pigs … started wanting more for our sweet Dini. (Houdini)
I love this little guy so much. He’s been the best pet. And my kids … all three of them, want the best for him. Sure it might seem silly to some, but I am so proud of them, for wanting to make a better space for him.
My kids have been planning this for months … and finally, both Steve O and I gave in … to their ridiculous ideas of a homemade guinea pig cage … serious, it’s just as crazy, and as eye-roll worthy as it can seem. And thanks to YouTube … their hints at a “better space for ‘Dini’ only grew. But you know what? Besides all my teasing, I’m really proud of these girls.
Steve O took the girls out, to get all the supplies, some sneaky orders on Amazon, a million guinea pig blog posts, and YouTube video “how-to” videos … and voila … here we are … they put their dreams into motion for our sweet ‘Dini.
No, that’s not a raptor cage … where a baby cow is about to be lowered into the feeding pen … It’s our Guinea Pig reserve.
All joking aside … our guinea pig is out more, he’s “pop-corning” more and is a bouncy happy fool (I didn’t know what the heck popcorn meant, until my kids educated me, more than I ever wanted to, on guinea pig behavior). I wouldn’t have believed it all, till I witnessed it. And I am such a sucker, that I let these goofballs talk me into another guinea pig. They are our kids for certain … mini-salespeople, trying to make a deal come together.
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So if you’re looking to make your crib better, or one of your fur babies … there are now a few different Ostroms to consult.
For all your guinea pig needs – we’ll direct you to the O-girls.
For all of your home needs, for you and your family … give us a call. We’ll give you constructive feedback, what seems right for you, and your needs. It’s not just about the four walls that surround us, it’s the area we live … we need to love where we live.
Property Questions or Showings? 916-308-2446 – Homes@RosevilleAndRocklin.com – REALTORs Steve + Heather Ostrom See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
Podcast Ostrom Time with Marguerite Crespillo
Marguerite is a wealth of knowledge and experience, she’s a real estate trainer and coach, and she loves to help others.
I truly believe you’ll enjoy, you’ll be educated, and I’m certain you will be entertained, while learning. And we hope you take away a few Awesome Ostrom, RE Nerd Nuggets!
I can’t thank Marguerite Crespillo of Realty First in Roseville, CA. Thank you for having us on your show, and I’ll be tuning in and listening to all the back and future real estate episodes.
Property Questions or Showings? 916-308-2446 – Homes@RosevilleAndRocklin.com – REALTORs Steve + Heather Ostrom See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
Ostroms Featured on Seller Tips Series for REALTOR.com
Recently we were honored with the opportunity to be part of REALTOR.com’s new “Seller Tips” Video Series under their “News + Advice” drop-down menu on the main site. (“Realtor.com” > “News & Advice” > “Advice” > “Sell”).
We always try to be forward and upfront in our thoughts, with the intent to help our sellers. So we hope you enjoy these videos, and feel free to share the links with friends, that might need some help.
We hope you’re educated on some topics for seller preparation and also that you’re entertained, in an Ostrom-sort-of-way.
To all the sellers that already know how we are, and love us still – thank you for your support. We wouldn’t be here without you. If you’re new to knowing us, whether virtually or in-person and are looking for someone to list your home – know we’ll always be honest, to the point, and always have the mind-set of having you win in the world of home selling (and hopefully in terms of less time on market and higher-price point).
Thank you for watching and thank you for sharing our “seller conversations” – we have three listed below (with hopefully more to come). If we haven’t answered one of your seller questions – comment below – or call or email us.
Video One: Seller Advice – “Awkward Seller Conversations”
Video Two: Seller Advice –“Smells Don’t Sell”
Video Three: Seller Advice –“Three Things Tall REALTORs See, That You May Not …”
We primarily work with sellers and their listings, and move-up buyers. So we have had a lot of great learning experiences and opportunities to help our sellers. Sometimes it goes well, sometimes it doesn’t – but we’re always learning how to be better. But what we’re not is … we’re never afraid to tackle awkward conversations, if it means our seller having a better opportunity for a better experience with selling (and hopefully maximizing their bottom line, to the best of our ability – we want our sellers to win).
Property Questions or Showings? 916-308-2446 – Homes@RosevilleAndRocklin.com – REALTORs Steve + Heather Ostrom See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
2016 Real Estate Market Predictions – Roseville + Rocklin, CA
First thing we need to do, is thank our friends and family for an amazing 2015. You are the reason we continue in this business. Thank you for your support and referrals. There’s no greater honor, than to be trusted with your business.
So on to the show … what you’re all waiting for …
2016 Real Estate Market Predictions – Roseville and Rocklin, California.
We quickly review 2015, real estate market patterns we observed, and items we experienced … (and if you are a buyer, be sure to ask what TRID – TILA-RESPA Integrated Disclosure is before you start your loan adventure – but that’s another blog post, by itself).
So … thank you for watching. We promise you’ll be entertained and educated … always.
If you would like to specifically know about your neighborhood and/or home, and current pricing for your home – give us a call or shoot us an email (info below). We’re happy to provide feedback, always.
Property Questions or Showings? 916-308-2446 – Homes@RosevilleAndRocklin.com – REALTORs Steve + Heather Ostrom See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
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We were recently featured on REALTOR.com – check it out:
The Closing Process in Placer County
The process for a home closing in Placer County
More “Closing” Questions Answered
- Do buyer and seller sit at the same table to sign paperwork? No, they’re typically separate appointments at the title company. In our area, escrow and title are in the same location (much easier). You’re not sitting with the opposite party, signing at the same time.
- What if I can’t come to the title company? It happens, a notary can come to you, at an additional fee. We usually encourage the buyer or seller, to go to the title company for a signing of final paperwork, but if it’s a “larger brand” title office with multiple branches locally, we can sometimes have you signed, with warning, at a nearby office, if the main title company isn’t convenient to access (example signing in Roseville vs. going to a Sacramento office).
- Can we schedule our signing in advance? Not always, depends on loan docs arriving at title. Depending on the type of loan, the seller can sometimes sign earlier. But best not to assume, lets have that dialogue in advance, if one seller will be inaccessible – starting to about a week, before closing.
- What if I can only sign after-hours or on the weekend? If you’re on vacation, or have limited signing capability, let us know and for a small fee, we may be able to have a notary come to you. This can pad a day or two to closing, and if you’re out of the country when loan docs come in, this is definitely dialogue we want to have in advance.
- When we sign, does that mean we’re closed on the home? No. If the buyer has a loan – it depends on when funding occurs (can be near immediate, immediate, or 24-48 business hours after review). If you’re buyer, have this communication of process, as the lender is at the steering wheel at one point, determining much of these timelines. If you don’t know what questions to ask, we can help you.
- Why is there a “Final-Walkthrough” by the Buyer? It’s the buyer’s right to ensure the property is in the same condition, as when they went into escrow. Your home is most likely in chaos-mode with packing, so don’t fret, but know that this visit will happen right before closing.
- When do we turn off utilities? Unless otherwise specified in contract, utilities are to always stay on, until we know we’re going on record / closing that day.
- How clean does your home need to be? It’s a touchy subject as you can imagine. Do as agreed to, between buyer and seller. When in doubt and a professional clean is requested, it’s not a bad idea to consider hiring who the buyer prefers, to avoid any disputes of “what’s their interpretation of ‘clean.'” We think it’s a good gesture to hire a professional cleaner. Typically, “broom swept and clean” is the asked for item, but expectations are always different from folks.
- Is it okay if I leave trash on the side yard, or items in the garage or attic? All furniture and personal property, inside and outside the home – MUST be removed. With extra paint that belongs to the house, typically you’re going to want to see a new home owner want to have that … to avoid painful paint-matching, but all other items, when in doubt, ask buyer-side, and don’t make assumptions what’s okay to leave behind.
- When and how do the buyers get the keys? Keys can be retrieved, the day of closing, by default 5pm. Check your contract first – that’s what determines “what time.” Typically, one key is left in the Metrolist Lockbox, that the buyer’s agent can retrieve at the right time, and hand that key over to the new buyers. If you’re a new homeowner – PLEASE re-key your home, always.
- Will the sellers leave me items, to help out? If you’re a seller, before closing, ping your agent to share with the buyer-side, all utility info and where you’re storing appliance manuals, extra keys, mailbox key, when trash day is, and any helpful info that might give the new home owners a “leg-up” … the buyers will be grateful.
Property Questions or Showings? 916-308-2446 – Homes@RosevilleAndRocklin.com – REALTORs Steve + Heather Ostrom See more informative posts at: www.RosevilleAndRocklin.com – Roseville and Rocklin Real Estate + Lifestyle
Author: Heather Ostrom, Real Estate Marketing – REALTOR
Steve Ostrom, Primary Listing Agent + REALTOR – 916-308-2446 – Homes@RosevilleAndRocklin.com – Coldwell Banker – Roseville, CA – CALBRE# 01344154 + 01899313 2200 Douglas Blvd B-200, Roseville, CA 95661
Disclosure: Always consult local regulation and your trust real estate agent representing you. All items in the video, and above, are how we would educate our clients here in Placer County. Any financial items, always consult your trusted financial and/or tax advisor.